General Conditions

  • Check-in and Check-out
    On the day of arrival the apartments are ready after 2.30 p.m. On the day of departure we kindly ask you to depart before 10 a.m.
    In case of a late arrival (after 6 p.m.) please inform us by phone.
  • Reservations
    Reservations must be confirmed in writing.
  • Cancellation
    In case of a cancellation, the following cancellation fees apply (see Art. 7 GTC):
    By 3 months prior to arrival: none
    By 3 months to 1 month prior to arrival: 40 %
    By 1 month to 1 week prior to arrival: 70 %
    Within the last week prior to arrival: 100 % less the charges according to
  • Payment options
    Credit cards or cash cards are not accepted. We accept cash only.The deposit may be paid by bank transfer. The bank account of the Vista Dolomites is:

    Raiffeisen Castelrotto - Ortisei oltretorrente branch
    IBAN: IT 21 P 08056 23120 000302071401